Refund Policy

At RecRam, we strive to ensure customer satisfaction with our products and services. However, if you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

You may request a refund within 14 days of your purchase if:

• The product or service did not meet the specifications described.
• Technical issues prevented proper use of the platform, and we were unable to resolve them.
• Billing errors were made on our end.

Non-Refundable Situations

Refunds will not be provided if:

• The issue is due to improper use of the product that deviates from provided guidelines.
• The request is made after 14 days from the purchase date.
• Promotional or discounted purchases are generally non-refundable unless otherwise stated.

Refund Process

To initiate a refund, please contact our support team at support@recram.com with the following details:

• Invoice or transaction ID
• Reason for requesting a refund

Our team will review your request, and if approved, refunds will be processed within 7 business days via the original payment method.

Modifications to the Policy

RecRam reserves the right to modify this refund policy at any time. Any changes will be updated on this page. For any questions, please feel free to reach out to our support team.