Honest pricing.
No surprises.

Starter includes 1 team member, 100 video responses, 250 form responses, 50 Room messages, 5 GB storage, and 100 AI credits per month. Professional includes 3 team members, 250 video responses, 1,000 form responses, 100 Room messages, 30 GB storage, and 1,000 AI credits. All unlimited features (forms, magnets, workspaces, integrations) are the same in both plans.

Yes! You can purchase add-on bundles for extra team members, video responses, form responses, Room messages, storage, and AI credits. Add exactly what you need — no plan change required.

After your 14-day free trial, you'll be directed to the pricing page to choose a plan. There is no free tier — an active subscription is required to continue using RecRam. No data is lost during this transition.

Room lets you have async video conversations with customers. You share a private Room link, your customer records and sends a video message, and you reply — perfect for support, sales, and customer success.

AI credits are used for speech-to-text transcription, sentiment analysis, AI summaries, and visual analysis. Each plan includes monthly credits. You can also purchase one-time AI Credit Packs (1,000 credits for $25) if you need more.

Yes, you can change your plan at any time. Upgrades take effect immediately. Downgrades apply at the end of your current billing period.

You can invite team members with different roles (admin, editor, viewer). Each role has specific permissions. The account owner manages billing and can create organizations.

No! All paid plans include unlimited form and magnet creation. Only monthly response quotas (video responses and form responses) are limited per plan.

We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied with RecRam within your first 14 days, contact support for a full refund — no questions asked.