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Record. Analyse. Resolve.

Video AI for Support, Product & Growth Teams

Customers can open a link, record a short video, and show exactly what they see.

No app or setup required. Just open the link and record.

phone record features

AI analyses customer videos to extract key terms, detect product issues, and generate repair suggestions.

Your team gets structured insights instead of raw footage.

capture reports

Run structured video surveys to capture what customers really think and feel about your product or service.

RecRam helps you gather visual responses and analyse them for sentiment and key insights.

video quick Survey

AI-Powered Video Analysis

Turn raw recordings into structured, auditable insights. RecRam uses advanced video AI to understand visuals, text, and speech — helping teams in logistics, insurance, and manufacturing review issues with clarity and speed.

6 Text

Text Extraction

Recram detects on-screen text, transcribes spoken words, and creates searchable transcripts for faster content review.

OCR for images
Video OCR to extract text from frames
Speech-to-text transcription for audio
7 Visual Recognition

Visual Recognition

Recram recognises objects, scenes, and visual patterns across multi-camera feeds to enrich metadata and speed analysis.

Object detection and labeling
Scene analysis and classification
Multi-camera feed processing
8 Language Insights

Language & Insights

Recram translates and summarises video content in real time and analyses sentiment to highlight key insights instantly.

Real-time translation of transcribed text
Automated video summarization
Sentiment analysis on speech content

See How Companies Transform Their Customer Support with RecRam

Game-Changing Feedback Platform Emerges

I work with a diverse range of professionals and needed a reliable way to gather real feedback from my clients and partners. RecRam truly impressed me—I've never experienced such attentive support and an easy-to-use platform. This isn’t just another tool for customer support; it’s got the power to change how companies collect meaningful insights through video and audio. The demand for this kind of solution is huge, and I’m excited to see how far RecRam can go. If you’re thinking about it, just go for it!

Gabriella Ibrahim

CEO, LDFD Design

gabriella
1731060223762

Padmaksha Bhattacharya

Manager SPS Operations • Amazon

RecRam enables us to highlight and escalate issues swiftly through video recordings. The platform's efficiency in capturing problems saves time and enhances resolution speed for both me and my customers.

Review collected by and hosted on G2.com
2024 09 16 14 34 52

Ritvija S.

Social Media Strategy Director

This is the best video support platform I've used. Easy to use with excellent customer support. The number of features are more than enough for my work and implementing any feature is simple.

Review collected by and hosted on G2.com
neils

Neil Gowans

Founder - OBVI-US

RecRam is a polished, feature-rich video engagement platform that stands out. It goes beyond simple alternatives by combining response forms, conditional logic, and tools like Magnets and Capture to streamline testimonials, issue resolution, and lead generation—all in one place.

They Won’t Type It. But They’ll Say It.

Some things never make it into a form. Recram captures what people really think — raw, emotional, and on video.

Free for 14 days • No setup fee • Cancel anytime
No credit card required