E-Commerce
Video-Powered AI Support for Automotive Industry
Enhance your automotive customer support with video-powered AI solutions. Resolve car-related technical issues faster, reduce service costs, and boost customer satisfaction.
Why Traditional Automotive
Support Needs an Upgrade
Endless Phone Calls & Emails
Customers struggle to explain car problems over calls or emails, leading to delays and confusion in issue resolution.
Increased Service Costs
Without visual evidence, issues are often misdiagnosed, leading to unnecessary repairs and increased operational costs.
Customer Frustration
Slow responses and unclear communication damage trust and hurt brand reputation in the automotive industry.
Long Resolution Times
Traditional methods require excessive manpower and time, driving up operational expenses and customer dissatisfaction.
Simplify Customer Issue Collection with These4 Steps
Create Capture Link
Customer Records Issue
AI Analysis
Quick Resolution
AI Support
Intelligent Issue
Resolution with AI
Automatic Issue Detection
RecRam AI analyzes customer videos to detect mechanical failures, technical issues, or damages.
Smart Solution Matching
RecRam AI matches identified issues with relevant service manuals, repair protocols, or FAQs for immediate solutions.
Trend Analysis
Identify recurring car issues to optimize service offerings and improve product quality.
Testimonials
See How Companies Transform Their Customer Support with RecRam
Padmaksha Bhattacharya
Manager - SPS Operations at Amazon
"RecRam enables us to highlight and escalate issues swiftly through video recordings, making it easier for both me and my customers to communicate problems effectively. The platform’s efficiency in capturing and submitting issues saves time and enhances resolution speed"
İsmail Bican
Co-Founder - Cowealthy
RecRam streamlines product prototype testing by enabling customers to share field device videos instantly. These videos are analyzed, summarized, and shared with teams, speeding up testing and improving feedback management.
Ertan Yılmaz
CEO - Vetie
RecRam has been instrumental in our operations. Customers have successfully used it to send videos of their issues with the device, which has allowed us to understand and address problems more effectively. The AI-supported analysis has consistently provided fast and accurate solutions, especially for complex issues with our anesthesia equipment. This ongoing support has greatly enhanced our problem-solving efficiency.
Ritvija S.
Social Media Strategy Director
This is the best video support platform I've used. I use it mostly for all my purposes as the number of features are more than enough for my work. It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. There is ease in integrating it. I frequently use it for my work and loving it so far.
Video Service Reviews
Collect video feedback on vehicle performance or service quality to enhance customer trust and improve offerings.
Repair Insights
Gather real-time video feedback from customers about vehicle performance and issues, helping service teams act faster.
Order Verification
Enable customers to verify car parts or service quality upon receipt through video submission.
Insights
In-Depth Analysis with Real Customer Data
RecRam Forms allows automotive brands to gather and analyze detailed customer feedback. With AI-powered insights, understand vehicle issues, customer preferences, and satisfaction levels to refine your service strategies.
Transform Web Traffic into Valuable Insights with RecRam Magnet Integration
Dynamic Greeting and Progress Messages
Welcome your e-commerce visitors with engaging messages through a strategically placed widget on your website. Guide them effortlessly through the form to enhance interaction and boost conversion rates.
Smart Form Flow
Optimize customer engagement by controlling when and where the form appears during their shopping journey, ensuring a seamless user experience.
Simple Editing Fast Interaction
Easily embed forms on your e-commerce site and adjust their display behavior using an intuitive interface—no technical expertise required.
Automatic Display Timing
Security that gives you peace of mind.
Advanced protection for your data with seamless integration capabilities.
Your data is protected with industry-leading cloud encryption.
Secure Storage
Built with privacy at its core for complete data protection
GDPR Compliance
Role-based permissions for secure user management.
Access Control
SSL/TLS encryption for secure data transmission.
Data in Transit
Seamless Integration With Your Workflow
5-minute integration with your existing tools
Quick Setup
RESTful API for custom integrations
API Access
Webhook for custom integrations
Webhook
Automated workflows with Zapier
Zapier
Who is RecRam a perfect fit for?
Customer Support Manager
Technical Support Manager
Customer Success Manager
Customer Experience Manager
Transform Your Appliance Support Today
Transform how you handle customer feedback and product issues with AI-powered visual resolution - faster support, fewer returns, happier customers