Document Shipping Damage in 2 Minutes
Replace lengthy written reports with instant video evidence. Get claims approved 35% more often with clear visual proof.
Receiving Teams
Instant damage documentation
Claims Handlers
Complete visual evidence
Management
Track resolution metrics
Record issues with video in one click
Multiple Cameras
Voice Recording
File Upload
Multi-Language
Simplify Customer Issue Collection with
These 4 Steps
Create Capture Link
Customer Records Issue
AI Analysis
Quick Resolution
Faster Documentation
Higher Approval Rate
Saved Per Claim
Days Resolution
Instant Visual Evidence
Detailed Documentation
Rapid Resolution
Testimonials
See How Companies Transform Their Customer Support with RecRam
Padmaksha Bhattacharya
Manager - SPS Operations at Amazon
"RecRam enables us to highlight and escalate issues swiftly through video recordings, making it easier for both me and my customers to communicate problems effectively. The platform’s efficiency in capturing and submitting issues saves time and enhances resolution speed"
İsmail Bican
Co-Founder - Cowealthy
RecRam streamlines product prototype testing by enabling customers to share field device videos instantly. These videos are analyzed, summarized, and shared with teams, speeding up testing and improving feedback management.
Ertan Yılmaz
CEO - Vetie
RecRam has been instrumental in our operations. Customers have successfully used it to send videos of their issues with the device, which has allowed us to understand and address problems more effectively. The AI-supported analysis has consistently provided fast and accurate solutions, especially for complex issues with our anesthesia equipment. This ongoing support has greatly enhanced our problem-solving efficiency.
Ritvija S.
Social Media Strategy Director
This is the best video support platform I've used. I use it mostly for all my purposes as the number of features are more than enough for my work. It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. There is ease in integrating it. I frequently use it for my work and loving it so far.
AI-Powered Analysis
Transform your operations with intelligent analysis and automated issue detection powered by advanced AI technology.
Intelligent Analysis
Technical Analysis
Detailed technical inspection with AI-driven recommendations
Sentiment Analysis
Understanding customer emotions and urgency levels in reports
Smart Diagnostics
Automated issue categorization and priority assessment
Customizable AI
Train the AI
Customize AI behavior with your specific business rules
Review Rules
Set and manage custom rules for automated analysis
Document Integration
Upload and integrate documents for enhanced AI learning
Security that gives you peace of mind.
Advanced protection for your data with seamless integration capabilities.
Your data is protected with industry-leading cloud encryption.
Secure Storage
Built with privacy at its core for complete data protection
GDPR Compliance
Role-based permissions for secure user management.
Access Control
SSL/TLS encryption for secure data transmission.
Data in Transit
Seamless Integration With Your Workflow
5-minute integration with your existing tools
Quick Setup
RESTful API for custom integrations
API Access
Webhook for custom integrations
Webhook
Automated workflows with Zapier
Zapier
Transform Your Appliance Support Today
Transform how you handle customer feedback and product issues with AI-powered visual resolution - faster support, fewer returns, happier customers