Video Surveys

The Video Survey Platform
That Thinks For You.

Ask questions with video. Let respondents answer with video, voice, or text. AI analyzes everything instantly so you can skip the manual review.

Trusted by 10,000+ teams • No credit card required

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Video ReplyRecommended
Audio
Text
Overview

What Is a Video Survey?

A video survey is an interactive qualitative research method where questions are delivered via video, and respondents can reply using asynchronous video, voice, or text recordings.

While traditional text surveys only tell you *what* people think, video surveys show you *how* they feel. Facial expressions, vocal tone, and spontaneous body language—these critical human nuances are impossible to capture with standard multiple-choice scales or open-ended text boxes.

Modern platforms like RecRam elevate this process by adding an artificial intelligence layer. The AI engine automatically transcribes hundreds of video responses, performs emotional sentiment analysis, extracts recurring themes, and generates executive summaries. Hours of manual video review are reduced to minutes of actionable insights.

0:12Authentic Response
ConfusedEmotion:
Traditional Text Survey
RecRam Video Survey
0:12
Authentic ResponseVerified by AI

"I love the new layout, but honestly, the checkout process took way too long to load on my phone."

Emotion: ConfusedBug: Mobile CheckoutUX Positives
Faster than typing. Speaking is natural.
67%
Average drop-off rate on long text forms.
More context and data in a video reply.
89%
Average completion rate on RecRam.
Workflow

Workflow

01

Step 1

Use our AI-powered builder or drag-and-drop. Write a prompt, get a form. Full conditional logic, 30+ languages, and total brand customization.
01:05 / 00:03
CC1x
A
Schedule a call
B
Learn more
If A
If B
NK
Select a Date & Time
14
15
16
17
18
19
20
21
09:30 AM
10:00 AM
02

Step 2

Distribute via direct link, website embed, QR code, email, or Slack. Works on any device without requiring respondents to download an app.
index.html
1<script src="/embed.js"></script>
Copied!
Robin Swal

What's your industry?

Select the best match below.

SaaS B2B
E-commerce
Agency / Service

What's your industry?

SaaS B2B
E-commerce
Agency / Service
Hey there! 👋
03

Step 3

Stop watching hundreds of videos. AI automatically transcribes audio, tags sentiment, extracts themes, and generates executive summaries.
Video response preview
0:45
Product Feedback10:23 AM
No transcript available
UIPerformance
9
Feature Request09:15 AM
"I love the new dark mode! It really saves my eyes at night."
Mobile
10
Bug Report04:45 PM
No transcript available
Login
7
Video response preview
0:32
General Inquiry02:30 PM
No transcript available
Pricing
8
Complaint11:10 AM
"Still waiting for a reply to my ticket #4829."
Support
5
Video response preview
0:45
Product Feedback05:23 PM
No transcript available
Dashboard
10

Why Video Surveys Outperform Traditional Text Forms

Legacy Text Forms

  • 67% abandonment rate
  • Typing answers is 3x slower
  • True emotion is completely lost
  • Context rarely translates to text
  • Copy-paste answers, zero authenticity

RecRam Video Surveys

  • 89% completion rate
  • Speaking is 3x faster naturally
  • Captures tone, facial cues, and body language
  • AI generates accurate transcripts instantly
  • Authentic, personal, and impossible to fake
Form Templates

Real Scenarios. Ready to Use.

Stop guessing what questions to ask. Start with pre-built, expert-designed video survey templates for any use case.

🔒 share.recram.com/template/...
Real Scenarios

Real Scenarios

For every team, for every workflow.

Customer Support

Resolve complex issues faster. Let customers show you exactly what is going wrong instead of typing out long explanations.

Test Use Case

Recruitment & HR

Conduct preliminary interviews with asynchronous video questionnaires. Candidates respond on their own schedule. AI analyzes communication skills, sentiment, and cultural fit, reducing time-to-hire by 70%.

Test Use Case

Customer Feedback

Go beyond the Net Promoter Score (NPS). Let customers express how they feel about your product or service via video. AI summarizes the raw emotion and spontaneous reactions that rating scales miss.

Test Use Case

Market Research

Scalable qualitative insights without the logistics of live focus groups. Ad reactions, concept testing, and customer journey research—AI pulls the signal from the noise.

Test Use Case

Sales & Outreach

Personalize your outreach and collect feedback from prospects. Stand out in crowded inboxes with video responses.

Test Use Case

Security & Compliance

Verify identities securely with asynchronous video submissions and biometric checks.

Test Use Case
Platform Features

Platform Features

Video Recording

Record HD video directly from the browser. No apps, no downloads.

Audio Recording

A faster, lower-friction voice response option for subjects on the go.

Screen Recording

Users can show exactly what they are doing while giving feedback.

Text Fallback

For camera-shy respondents, typing is always an available option.

Camera Feed
0:14
AI Analysis

AI Analysis

Turn unstructured feedback into actionable insights.

Unstructured Responses
JD

"I'm not sure about this..."

NPS 6
AS

"It feels a bit off."

Survey
MK

"Make it pop more!"

Email
TR

"Hard to use."

NPS 3
BL

"It's just... okay."

Chat
0:01 / 0:14
Actionable IntelligenceGenerated by AI

buthonestly,itjustdidn'tliveuptothehypeatall.Theshipmenttookweekstoarrive,thepackagingwasacompletedisaster...

AI ReadySentiment: NegativeHigh Urgency

RecRam vs Video Form Platforms

Discover exactly how RecRam gives you more power than legacy survey platforms.

Features
RecRam
RecRam
VideoAsk
VideoPeel
StoryPrompt
Vocal Video
Boast
Typeform
Jotform
Tally
Interactive video forms
Multi-step forms
Conditional logic
Multiple choice questions
Picture choice questions
Dropdown fields
Text input fields
Contact information fields
File uploads
Appointment booking
Date picker fields
GDPR / consent fields
URL parameter prefilling
Hidden fields
Video responses
Voice responses
Screen recording responses
AI transcription
AI response summaries
AI sentiment analysis
AI keyword extraction
AI response categorization
AI language detection
Webhooks / API
CRM integrations
Included Partial / Add-on Not Available

Loved by teams on G2

See why Recram is rated 4.8/5 stars by HR, Product, and Marketing professionals.

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

4.6G2 RatingAverage User Score
G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

4.6G2 RatingAverage User Score
G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

4.6G2 RatingAverage User Score
G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

4.6G2 RatingAverage User Score
G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

How to Create a Video Survey: Step-by-Step Guide

1

Step 1 — Define Your Objective

Clarify the insight you need before starting. Are you measuring CSAT? Pre-screening candidates? Running UX research? Your goal dictates the number of questions (keep it under 7), question types, and target audience.

2

Step 2 — Write Conversational Questions

The best video survey questions are open-ended and highly conversational. Instead of "Rate your experience from 1 to 5," ask, "Tell us about your experience using our product." This invites natural honesty. Aim for 3-5 questions max for high completion rates.

3

Step 3 — Choose Response Formats

RecRam allows respondents to reply via video, voice, or text. For highly emotional topics, video captures maximum context. For quick pulse checks from mobile users, offering voice-only or text fallbacks can yield higher overall completion rates.

4

Step 4 — Record Your Video Questions

Record a short, warm intro video for each question. This human touch dramatically increases engagement—people are 3× more likely to reply to a video question with a video answer compared to reading text. Keep each question recording under 30 seconds.

5

Step 5 — Set Up Logic and Branching

Use conditional logic to create personalized feedback paths. If a customer rates an experience negatively, route them to a different follow-up question than a delighted customer. This boosts relevance and prevents abandonment.

6

Step 6 — Customize to Your Brand

Add your company logo, adjust the primary brand colors, and include a custom thank-you message at the end. Make sure the respondent feels they are engaging directly with your brand's native experience.

7

Step 7 — Share and Collect Responses

Distribute your survey via a direct link, embed it natively on your site, launch an email campaign, or use a QR code. RecRam works seamlessly across all browsers and devices—meaning zero app downloads for your participants.

8

Step 8 — Let AI Analyze the Data

As responses roll in, RecRam AI automatically transcribes speech, performs emotion and sentiment analysis, clusters recurring themes, and generates high-level summaries. Export your insights as a CSV or share the live dashboard directly with your team.

Frequently Asked Questions About Video Surveys

A video survey is an interactive feedback method where questions are delivered via video, and respondents reply using recorded video, voice, or text. Unlike text-heavy forms, video surveys capture nuanced emotion, vocal tone, and body language—delivering richer qualitative insights. Modern platforms like RecRam layer AI on top to automatically transcribe, analyze sentiment, and summarize hundreds of responses.

Still have questions? Chat with our team

Ready to transform feedback?

They Won't Type It.
But They'll Show It.

Start collecting real feedback — in video. See what your customers actually think and feel.