For Product Teams

See what users see.Feel what users feel.

Collect video feedback from real users to understand UX issues in context. Screen recordings + facial expressions = product decisions you can trust.

Product · RecRam
User Research Session
Screen Recording
Pricing page confusion at step 3
Onboarding flow drop-off identified
2 feature requests captured
12Sessions
8Issues
5Resolved

Trusted by forward-thinking teams

Bilisim Vadisi
Connivo
Cowealthy
Humon
Mobidictum
Novocycle
Saykal
Sigorta Hizli Teklif
Vaga
Bilisim Vadisi
Connivo
Cowealthy
Humon
Mobidictum
Novocycle
Saykal
Sigorta Hizli Teklif
Vaga
Bilisim Vadisi
Connivo
Cowealthy
Humon
Mobidictum
Novocycle
Saykal
Sigorta Hizli Teklif
Vaga
RecRam Products

Which tool does what?

Product teams use Room, Forms, and Magnet at different stages of the user loop.

room
Room
1:1 User Feedback

Run 1:1 async video sessions with users. Leave your question, and the user replies with a screen + camera recording when it suits them.

Reply without signing up
Context tracking
Deep-dive sessions
Room
forms
Video Forms
User Research

Collect usability tests, feature requests, and NPS via video form. Screen recording lets users show exactly where they got stuck.

Screen + camera recording
Structured questions
AI sentiment analysis
Video Forms
magnet
Magnet
In-App Embed Widget

Add a feedback widget inside your product or on a documentation page. Users can record the moment they hit friction.

In-app embed
Docs page integration
Instant notifications
Magnet
See It In Action

From bug report to fix — 3 video research steps

Collect video feedback from real users. See UX issues in context, prioritize with confidence.

1Step 1: Usability Test

Core Task Video Test

Users record screen + face while completing tasks. AI spots frustration, confusion, and delight moments automatically.

AI AnalysisTranscriptionHD Video
Use this template
2Step 2: UI Feedback

Specific UI Element Test

Get targeted feedback on specific features or UI elements. Users show and tell what works and what confuses them.

AI AnalysisTranscriptionHD Video
Use this template
3Step 3: Feature Requests

Video Feature Requests

Let users explain what they need via video. AI categorizes, tags, and prioritizes requests so your backlog writes itself.

AI AnalysisTranscriptionHD Video
Use this template
Room

Follow Up with Room

Need clarification on a bug report? Send a quick video via Room. The user replies with a screen recording showing the exact issue — no meeting needed.

Learn about Room
Screen Recording
Video Reply
AI Summary
The Problem

NPS scores tell you IF something's wrong. Video shows you WHAT.

Quantitative data tells you the problem exists. But only watching a real user struggle with your interface tells you exactly what to fix.

Surveys & NPS Scores

Numbers without context. You know something's broken but not what or why.

Context-Free Data
A score of 6/10 tells you nothing about the actual problem
Interpretation Guessing
Teams debate what users 'probably meant' by their feedback
Slow Iteration
Weeks of follow-up interviews to understand one pain point

RecRam Video Feedback

See the problem. Hear the frustration. Ship the fix.

Full Context
Watch users navigate your product — see exactly where they get stuck
Emotional Clarity
Facial expressions reveal what words and scores can't
Rapid Iteration
Cut research time in half by watching 5 videos instead of scheduling 15 calls

From user frustration to shipped fix in 3 steps.

No scheduling. No recruiting. Just embed a feedback form.

1

1. Embed a Feedback Form

Add a RecRam video form to your app, product page, or support flow. Users can record their screen + camera while describing issues.

In-app embeds
Screen + camera recording
2

2. AI Analyzes Responses

Our AI transcribes, extracts key themes, and surfaces the most critical pain points across all feedback — saving hours of manual review.

Auto-categorization
Priority flagging
3

3. Build with Confidence

Share video clips with your team in Jira, Linear, or Slack. Make product decisions backed by real user evidence.

Integration with dev tools
Shareable clips

Product decisions powered by real users.

Every feature designed to close the gap between what users want and what you build.

Continuous User Research

Don't wait for quarterly research sprints. Embed video feedback permanently and get a steady stream of user insights every week.

Visual Bug Reports

Users show you the bug instead of describing it. Screen recordings capture exactly what happened, in which browser, at which step.

Feature Validation

Before building, ask users to react to prototypes via video. See their genuine first impressions — not just a checkbox survey.

Feedback Analytics

AI categorizes all feedback by theme, sentiment, and urgency. See which features users love and which ones frustrate them most.

Loved by teams on G2

See why Recram is rated 4.8/5 stars by HR, Product, and Marketing professionals.

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

4.6G2 RatingAverage User Score
G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

4.6G2 RatingAverage User Score
G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

4.6G2 RatingAverage User Score
G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

G2 REVIEW

"Recruitment made easy"

It is user friendly and easy to navigate. It offers extensive recruitment management features.

S

Shruti T.

Relationship Manager, Mid-Market

G2 REVIEW

"Versatile app"

Its designed to make the recruitment process more streamline for both job seeker and employers.

A

Abhishek M.

SPS Associate, Enterprise

G2 REVIEW

"Video Research"

I really like the way we can highlight issues via video quickly.

P

Padmaksha B.

Mentor, Small-Business

G2 REVIEW

"RecRam product review"

RecRam has really helped us in syncing customer data inputs and analyze them for better and personalized customer targeting.

P

Pritam G.

Senior Marketing Manager, Small-Business

G2 REVIEW

"Innovative & Awesome way"

Grab costumer, easy & efficiency way, video notes are incredible, on the other side costumer reviews are transcripted, analysed and one click reported.

İ

İsmail B.

Board Member, Small-Business

G2 REVIEW

"Amazing Software for Custom Forms"

Its Ai builder is awesome for creating multiple relevant questions at once and it's also customizable.

K

Karan R.

Founder and CEO, Marketing

4.6G2 RatingAverage User Score
G2 REVIEW

"Excellent Service"

I like how RecRam provides instant help to the customer. I didn't find anything to dislike about RecRam.

S

Siddhartha D.

SPS Associate, Enterprise

G2 REVIEW

"Automatically surfacing key themes"

This gives customers a chance to be more natural when responding to the surveys than the usual text-base surveys hence the best results.

F

Frederic G.

Tax Manager, Mid-Market

G2 REVIEW

"The best video support I've used"

It is easy to use and if I have a doubt the customer support is excellent. Also implementing any feature is easy. I frequently use it for my work and loving it so far.

R

Ritvija S.

Social Media Manager, Small-Business

G2 REVIEW

"Greatly needed and right on time!"

RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!

A

Aaron D.

Founder and Owner, Small-Business

Product Solutions — FAQ

How RecRam helps product teams make user-informed decisions.

Yes. Use our embed widget or SDK to add video feedback forms directly inside your web application, mobile site, or support flow.

Still have questions? Chat with our team

Ready to transform feedback?

They Won't Type It.
But They'll Show It.

Start collecting real feedback — in video. See what your customers actually think and feel.