Form answer · Report a car accident
Tell us what happened
- AI summary
- Rear-ended by a van while stopped at a red light.
- Sentiment
- Negative
- Keywords
- rear-end, trunk damage
Laura Chenlaura.chen@example.com
Room
Async video messaging
for one-to-one conversations.
A Room is a private thread between your team and one person. Send a video, a voice note, a screen recording, a file or text, and they reply the same way from a link, in any browser, with no account.
No credit card required. 28-day free trial.
Sofia Rossisofia@example.com
Hi Sofia! Loved your video. Would you be free for a 15-min chat next Tuesday?
Alex Morgan · 40 min after the answer
Tuesday at 2 PM works perfectly for me!
Sofia Rossi · 1 h 20 min later
Great, I've sent the calendar invite. Talk soon!
Alex Morgan · 10 min later
Trusted by forward-thinking teams
Definition
What is a RecRam Room?
A RecRam Room is a private, asynchronous video conversation between your team and one person. You send a video, voice note, screen recording, file or text; they open the link in their email and reply the same way in their browser, without an account. Every message stays in one thread, in order, for both sides.
Rooms live in the Messages inbox, next to your form replies. Start one from any form answer with Reply with Video, or open one for any contact.
- One person per Room
- Each Room is one contact and your team. Open as many as you need.
- Five ways to reply
- Video, voice, screen recording, file or text, on both sides.
- Nothing to install
- They reply from the link in the email. No account, no app.
- Replies are free
- Only messages your team sends count toward your plan.
From answer to conversation
Every form answer can become a conversation
When an answer needs a follow-up, reply from the answer itself. RecRam turns the person into a contact and opens a Room with them, so the next message is one click away.
Laura Chenlaura.chen@example.com
Hi Laura, we received your claim. Do you have a preferred repair shop?
Daniel Kim · 5 min after the answer
No, whatever is closest to me.
Laura Chen · 10 min later
Great, I've sent a list to your email.
Priya Shah · 5 min later
- 01
She answers on video
Laura reports the accident in the form and films the damage.
- 02
Reply with Video opens a Room
Her details from the contact step make her a contact. No contact step? Add an email first.
- 03
Anyone on the team picks it up
Daniel asks, Priya follows up. Laura answers from the link in her email.
Laura, Daniel and Priya are fictional: this answer and Room come with the sample data in every new account.
What they see
They reply from a link, the way they like
Each message your team sends emails the person a link to the Room. It opens in the browser with the whole thread and five ways to answer.
Your companyyou@yourcompany.comChloechloe.dubois@example.com
Hi Chloe, I apologize for the mix-up! I've just processed an overnight order for the cleanser. Keep the toner as a gift!
Your company
Oh wow, thank you! That's very kind and fast.
You
Happy to help! Tracking info is in your email.
Your company
A link, not an account
The email carries your logo and colours, and a reply to it goes to your support address if you set one.
Video, voice, screen, file or text
They record in the browser, upload a document or just type. Nothing to install.
You hear back right away
RecRam emails you when they reply, and the reply appears in your inbox without a refresh.
Their replies are free
Only your team’s messages count toward the monthly Room limit.
One inbox
Know when they opened it, and what is still open
Rooms sit in the Messages inbox with your form replies. Mark each one open, in progress or closed, filter by unread, and see when your message was viewed.
- Kenji SatoFront Desk Agent applicationYes, I prefer the night shift as it fits my current schedule perfectly. When can we chat?Open
- Jin ParkGraduate program inquiryPerfect, looking forward to reviewing it.In progress
- Elena RossiPre-visit patient check-inThanks for confirming, we will let Dr. Lee know right away.Closed
Starter includes 50 team messages a month and Professional 100, shared across your workspaces. Replies from contacts never count, and the inbox warns you at 80%.
Compare plansKenji Satokenji.sato@example.com
- Total Messages
- 2
- Unread
- 1
- Media Files
- 0
Analytics
Example values- Total ViewsTimes this Room was opened
- 3
- Unique VisitorsDifferent people who opened it
- 1
- First Response TimeFrom first view to first reply
- 12 minutes
Kenji, Jin and Elena are fictional sample respondents. Statuses and analytics shown are examples.
One subscription
Five products, one bill
Every plan includes all of them. Start with video forms and add the rest when you need them.
Video Forms
Ask questions by video and collect video, voice, screen or text answers through one link.
Explore Video FormsAI Analysis
Transcripts, summaries, keywords and sentiment on every answer, plus your own AI questions and rules.
Explore AI Analysis
Video Magnet
Put a form on any website as a corner video that opens as a side panel, popup or full page, with triggers you control.
Explore Video Magnet
Room
Async one-to-one video threads. Send a link, they record, you reply in the same thread.
Explore Room
Where it fits
One person, one thread, any team
The same Room works for a sales follow-up, a hiring step or a customer you want back. Three real threads from the sample data:
Sales follow-up
Find your next home
Hi David, we have a great 4-bed in the Oakwood district that just hit the market. Free for a quick chat?
Priya Shah
Sure, call me tomorrow morning. Do you have a floor plan you can share beforehand?
David Okafor
Hiring
Customer Success Manager application
Hi Nina, loved your example about the bank. Would you be open to a live chat this Thursday?
Priya Shah
Yes, Thursday afternoon works perfectly for me!
Nina Kowalski
Win-back
Why are you leaving?
Hi Mateo, I can manually pause your account for 3 months so you don't lose data. Would that help?
Priya Shah
Oh wow, yes please! That would be amazing.
Mateo Silva
Done! You won't be billed again until October.
Priya Shah
Everyone shown is fictional, from the sample data in every new account.
Reviews on G2
Rated 4.6 out of 5 on G2
From HR, product and marketing teams who collect their answers on video.
Read all reviews on G2“RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!”
Room FAQ
A Room is a private, asynchronous conversation between your team and one contact. You send a video, voice note, screen recording, file or text, and they reply the same way from their browser, without creating an account. Every message stays in one thread.
Still have questions? Chat with our team
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