Configure Video, Voice, Screen Recording, and Text Reply Modes

What this guide solves

This guide helps you choose and configure the right reply modes to improve completion rate and response quality.

Supported reply modes

• Video Recording: Best for emotion, tone, and richer qualitative context.
• Voice Recording: Lower friction for fast responses.
• Screen Recording: Best for product walkthroughs, bug reports, and UX feedback.
• Text: Reliable fallback for users who prefer not to use camera or microphone.

Recommended mode combinations

• Hiring and onboarding: Video + Voice + Text fallback.
• Product feedback and bug reporting: Screen Recording + Voice + Text fallback.
• Fast pulse checks: Voice + Text.

Configuration workflow

1. Open the target question in the form builder.
2. Enable reply modes based on audience comfort and use case.
3. Set recording constraints according to your plan and workflow needs.
4. Submit internal test responses on desktop and mobile.

Common mistakes

• Forcing only video for all respondents.
• Requesting screen-based feedback without enabling a fallback mode.
• Skipping end-to-end testing after changing reply settings.