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Intermediate Video

B2B Portal Information Architecture & Navigation Audit

Evaluate the information architecture and navigation of a complex B2B customer or partner portal to ensure users can efficiently find critical resources and support.

11 Questions
information architectureb2b portalusability testingtask analysis
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What Can You Do with B2B Portal Information Architecture & Navigation Audit?

Take your form experience to the next level with these powerful features included with this template.

Drag & Drop Builder

Build stunning forms with our intuitive no-code editor.

Full Customization

Match every form to your brand with custom colors, logos, and themes.

Video Recording

Capture authentic video feedback for richer, more personal insights.

Voice Recording

Collect voice responses that capture emotion and nuance.

AI Video Insights

AI automatically analyzes responses to surface patterns and trends.

Multi-language

Reach global audiences with automatic translation to 50+ languages.

What's Inside

Explore all the questions and features included in this template.

ContactInfo

Your Contact Information

First NameLast NameEmail
Input*

What is the name of your company?

Input*

What is your role at the company?

MultipleChoice*

What was your primary goal for visiting the portal today?

Access API documentationFind marketing resources (e.g., logos, collateral)Enroll in/access partner trainingSubmit or track a support ticketReview billing or payment informationManage partner profile/account settingsOther
Input

What keyword or term did you initially use to search for your primary goal?

Recorder*

Record a walkthrough of your search attempt.

videovoice
Rating*

How easy was it to find what you were looking for?

MultipleChoice*

Which navigation element did you rely on most during your search?

Main menu (top-level navigation)Search barFooter linksBreadcrumbsSide navigation (within a section)Quick links or dashboard widgets
Recorder

Explain your navigation choices or challenges.

videovoice
Dropdown*

What would significantly improve your experience finding information?

Better, more intelligent search functionalityClearer categories and labeling for contentMore prominent and logical linksAn interactive guide or tourPersonalized recommendations for content
Recorder

Articulate one major frustration.

videovoicetext
How It Works

Collect → Analyze → Act

Turn this template into a powerful feedback engine in 3 simple steps.

01

Customize & Share

Brand it with your colors and logo. Share via link, embed, or QR code.

02

Collect Responses

Receive video, voice, and text responses with automatic transcription.

03

AI Analyzes & Routes

AI summarizes insights. Webhook & Zapier routes data to your CRM.

Integrations

Zapier
Webhook
Make
Embed
API

About the B2B Portal Information Architecture & Navigation Audit Template

This template gives you a head start with pre-built questions designed for your use case. Customize the copy, add your logo, and publish — ready in under 2 minutes.

  • Video & voice responses — respondents record on any device, no app required.
  • 11 pre-built questions, ready to customize in minutes.
  • AI transcription, sentiment analysis, and theme clustering — automatic.
  • Integrates with Zapier, Make.com, Webhooks, and 500+ tools.

Every RecRam template supports video and voice responses, conditional logic, AI analysis, and integration with 500+ tools via Zapier, Make.com, and Webhook. Free forever, no credit card required.

Frequently Asked Questions

Common questions and answers about the B2B Portal Information Architecture & Navigation Audit template.

How do I use the B2B Portal Information Architecture & Navigation Audit template?
Sign up for RecRam for free, select the "B2B Portal Information Architecture & Navigation Audit" template, customize it to match your brand, and share it. Ready in under 2 minutes.
Can respondents fill this form on mobile?
Yes, all RecRam forms are 100% mobile responsive. Respondents can complete the form on any device without downloading an app.
How does the AI analysis feature work?
RecRam's AI automatically transcribes video and voice responses, detects sentiment, and clusters themes across all submissions — no manual review needed.
What tools can I export responses to?
With Zapier, Make.com, n8n, and Webhook integrations, you can send responses to your CRM, Google Sheets, Slack, or any tool your team uses.
B2B Portal Information Architecture & Navigation Audit — Free video form template with AI analysis | RecRam