What year are you in?
First yearSecond yearThird yearFinal yearCampus Ambassador application
Recruit student brand ambassadors to expand your program and reach university audiences effectively.
See every questionCustomer Support Specialist application
Evaluate applicants' communication skills, problem-solving abilities, and experience for support team roles.
Hosted by Tanya · 6 questions
Every question in this template
Tanya asks each of these questions on video, in this order.
- 01
Which support channels have you worked in?
Multiple choice
Tanya says: “Which support channels have you handled before? Pick all that apply.”
Email · Live chat · Phone · Social media · None yet
- 02
Calm an upset customer
Video, voice or text answer
Tanya says: “Pretend I'm a customer who was charged twice and I'm furious. What do you say?”
- 03
Write a reply: "My order never arrived and I need it tomorrow."
Long answer
Tanya says: “Now in writing. Reply to a customer whose order never arrived and is urgent.”
- 04
Why support?
Video, voice or text answer
Tanya says: “What do you enjoy about helping customers? Be honest, there's no wrong answer.”
- 05
Which hours can you cover?
Multiple choice
Tanya says: “Which hours could you cover? We support customers around the clock.”
Daytime · Evenings · Overnight · Flexible
- 06
Your email address
Short answer
Tanya says: “Lastly, what email should we use to follow up with you?”
More video templates
Do you have a valid driving license?
YesNoDelivery Driver application
Simplify hiring for last-mile delivery roles by gathering driver qualifications and assessing relevant experience.
See every question
Which team would you like to join?
MarketingDesignEngineeringFinanceSummer internship application
Recruit and assess summer interns through video submissions, resume uploads, and academic details.
See every questionReady to transform feedback?
They won't type it.
But they'll show it.
Start collecting real feedback in video. See what your customers actually think and feel.