Maintenance request

Streamline reporting and visual documentation of tenant maintenance issues for efficient property repair scheduling.

Hosted by Yasmin · 7 questions

Every question in this template

Yasmin asks each of these questions on video, in this order.

  1. 01

    Your building and unit number

    Short answer

    Yasmin says: “First, which building and unit are you in?”

  2. 02

    What kind of problem is it?

    Dropdown

    Yasmin says: “What kind of problem are we dealing with?”

    Plumbing or leaks · Electrical · Heating or cooling · Appliances · Doors, locks or windows · Pests · Mold or damp · Something else

  3. 03

    Is this an emergency?

    Yes or no

    Yasmin says: “Is anyone in danger, or is water or gas leaking right now?”

  4. 04

    Your phone number

    Short answer

    Yasmin says: “Okay, we'll call you right away. What's the best number?”

  5. 05

    Show us the problem

    Video, voice or text answer

    Yasmin says: “Record a quick video of the problem so our technician brings the right parts.”

  6. 06

    Permission to enter

    Consent

    Yasmin says: “Is it okay for our technician to come in if you're not home?”

  7. 07

    Preferred visit date

    Date

    Yasmin says: “Which day works best for the repair visit?”

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