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Recruitment & HR

Exit Interview Collection

Async video exit interviews let people speak freely on their own time. AI sentiment analysis reveals what diplomatic words hide — frustration, sadness, or genuine satisfaction.

2x more honest feedback

Compared to in-person exit interviews with HR present

Video FormsVideo Forms
AI Analysis
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Sound familiar?

You're losing your best people and the real reasons stay hidden behind "I found a better opportunity."
7 emotion categories beyond positive/negative
AI Config: detect management issues, culture concerns
Frequent words extraction reveals real patterns
Anonymous mode for maximum honesty

Step-by-Step Guide

How does it work?

01
BuildVideo FormsVideo Forms

Design a confidential exit form

Create a form with 5-7 open-ended video questions. The async, private format encourages honesty that live interviews never get.

Start with a sincere intro video from a senior leader (not the departing employee's direct manager) emphasizing that feedback is confidential

Use video-record elements for emotional questions: "What would you change about your team?" — facial expressions reveal more than typed answers

Add Rating elements for quick quantitative data: management quality (1-5), work-life balance (1-5), growth opportunities (1-5)

Conditional logic: if management rating < 3, ask follow-up video question: "Can you tell us more about your experience with your manager?"

02
AI ConfigAI Analysis

Configure exit-specific AI analysis

Set AI Config to look for specific departure signals — not just general sentiment, but the real reasons people leave.

Configure analysis criteria: "Evaluate mentions of management quality, compensation concerns, growth opportunities, work-life balance, and team dynamics"

Emotion detection catches what words hide: someone saying "it was fine" with frustrated tone → AI flags as negative despite positive words

Frequent words extraction across all exit interviews: if "micromanagement" appears in 40% of engineering exits → systemic issue identified

03
AutomateIntegrations

Auto-trigger on resignation

When an employee's status changes to "leaving" in your HRIS, the exit form goes out automatically — during their notice period, on their own time.

Zapier: HRIS status change → send exit form link via email with personalized message

Webhook pushes results to HR dashboard: sentiment score, emotion label, AI summary, transcript — all searchable and filterable

Email notification to HR head when sentiment is "angry" or "frustrated" — immediate attention for potential reputation risk

Pro Tip

Track exit sentiment by department quarterly. If Q1 engineering exits average 70% negative sentiment but Q2 drops to 30% after management changes — you can measure the impact of your interventions.

Connect with your existing tools

Automatically route responses to your CRM, project management, and communication tools.

Zapier5,000+ app automations
WebhookHTTP event notifications
MakeVisual workflow builder
EmailAuto-notify on submission
APIRESTful API access

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