After your service

Collect customer feedback on auto repair service quality, timing, and billing accuracy.

Hosted by Ray · 6 questions

Every question in this template

Ray asks each of these questions on video, in this order.

01
What work did we do?
Dropdown
Ray says: “So, tell me what kind of work we did on your car this time.”
Oil change · Brake repair · Tire replacement · Annual inspection · Engine diagnostics · Battery replacement · Air conditioning · Transmission service · Body work
02
Was your car ready on time?
Multiple choice
Ray says: “Was your car ready on time, when we said it would be?”
Yes, right on time · A little late · Much later than promised
03
Did the final bill match our quote?
Yes or no
Ray says: “Did the final bill match the price we quoted you?”
04
What changed on the bill?
Video, voice or text answer
Ray says: “I'm sorry about that. Tell me what changed and how it was explained.”
05
How happy are you with the work?
Star rating
Ray says: “How happy are you with the work we did?”
06
Your phone number
Short answer
Ray says: “Leave your number and I'll call if anything needs a second look.”