Customer discovery interview

Discover how food businesses order supplies, their current challenges, and ideal future solutions.

Hosted by Thiago · 8 questions

Every question in this template

Thiago asks each of these questions on video, in this order.

01
What kind of food business do you run?
Dropdown
Thiago says: “First, what kind of food business do you run?”
Restaurant · Cafe · Bakery · Food truck · Bar or pub · Catering company · Hotel kitchen
02
How many people work in your kitchen on a busy day?
Multiple choice
Thiago says: “How many people work in your kitchen on a busy day?”
Just me · Two to ten · Eleven to fifty · More than fifty
03
How do you order supplies today?
Video, voice or text answer
Thiago says: “Walk me through how you order supplies in a normal week.”
04
How painful is ordering supplies?
Star rating
Thiago says: “From one to ten, how painful is ordering supplies for you?”
05
Have you tried any tools to make it easier?
Yes or no
Thiago says: “Have you tried any apps or tools to make this easier?”
06
Your ideal way to order
Video, voice or text answer
Thiago says: “If you had a magic wand, what would ordering look like?”
07
Can we follow up?
Contact details
Thiago says: “Can I follow up with you? Leave your details, please.”
08
Which tools, and what did you think?
Short answer
Thiago says: “Which ones, and what did you like or hate about them?”