Front Desk Agent application

Screen hotel candidates with video answers: introduction, an upset-guest scenario, shift availability and languages.

Hosted by Antonio, General Manager · 7 questions

Every question in this form

Antonio asks each of these 7 questions on video. Some answers send people down a different path, shown under the question.

01
Introduce yourself
Answer by video, voice or text
Antonio says: “Please introduce yourself, and tell me why hospitality appeals to you.”
02
Do you have hotel or front desk experience?
Multiple choice
Antonio says: “Have you worked at a hotel front desk before?”
- Yes → Handling an upset guest
- No, but customer service → Handling an upset guest
- No experience yet → What makes great service?
03
Handling an upset guest
Answer by video, voice or text
Antonio says: “A guest arrives and their room isn't ready. They're upset. What do you do?”
04
What makes great service?
Answer by video, voice or text
Antonio says: “That's okay. In your opinion, what makes a guest feel truly welcome?”
05
Which shifts can you work?
Multiple choice
Antonio says: “Which shifts would work best for you?”
Morning · Evening · Night · Any shift
06
Which languages do you speak?
Short text answer
Antonio says: “Which languages do you speak? Our guests come from everywhere.”
07
Your contact details
Contact details
Antonio says: “Wonderful. Leave your contact details, please.”

Sample answers, with the AI summary

These answers come from fictional respondents. Every new account gets them as sample data, so you can see transcripts, summaries and comments before your first real response.