How is onboarding going?

Gather feedback on new payroll software onboarding experiences and identify improvement areas.

Hosted by Esther · 6 questions

Every question in this template

Esther asks each of these questions on video, in this order.

  1. 01

    When did your team start using Paywell?

    Date

    Esther says: “First, when did your team start using Paywell?”

  2. 02

    Who did most of the setup?

    Multiple choice

    Esther says: “Who did most of the setup work on your side?”

    I did it myself · Me, with help from your team · Our IT team · It's not set up yet

  3. 03

    Did your first payroll run go smoothly?

    Yes or no

    Esther says: “Did your first payroll run go smoothly?”

  4. 04

    How easy has getting started been?

    Star rating

    Esther says: “Overall, how easy has getting started been for you?”

  5. 05

    What do you wish we'd told you on day one?

    Long answer

    Esther says: “What do you wish we had told you on day one?”

  6. 06

    Where did you get stuck?

    Video, voice or text answer

    Esther says: “Show me or tell me exactly where you got stuck. I'll help.”

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