Run Faster Beta Feedback Loops with Video
Send video feedback forms triggered at key milestones inside your product. Video responses have 3x higher completion — and AI analyzes every response automatically.
Video form vs text-only feedback forms
Video Forms14-day trial · No credit card
Sound familiar?
“You launched a beta with 200 users. 15 filled the feedback form. You're making product decisions based on 7.5% of your testers.”
Step-by-Step Guide
How does it work?
A detailed guide.
Video FormsCreate milestone-based forms
Build a video form for each beta milestone: first login, first project created, first export. Each form asks about that specific experience — not a generic "how was it?"
Start each form with a PM intro video: "Hey! You just created your first project. I'd love to hear what worked and what confused you — record a quick video"
Use video-record elements for open-ended feedback + Rating elements for quick quantitative data (satisfaction 1-5)
Conditional logic: if satisfaction rating < 3, show follow-up video question "What specifically frustrated you?" — dig deeper on pain points
Enable partial submissions: even if a tester answers 2 of 4 questions and leaves, that feedback is saved and visible
Configure beta-specific analysis
Set up AI Config to evaluate feedback against your specific beta goals — not generic sentiment, but structured evaluation of what you actually shipped.
AI Config criteria: "Evaluate usability of the new dashboard, identify confusion points in the onboarding flow, assess overall satisfaction with beta features"
Emotion detection across responses: excited testers → feature is a hit; frustrated testers → needs more work before launch
Keyword extraction groups feedback by theme: "navigation", "performance", "confusing" — patterns emerge across 100+ responses
Auto-send at the right moment
Use webhooks from your product to trigger the right feedback form at the right milestone. The form arrives at the moment of truth — not 2 weeks later via a batch email.
Product event: "user completed first project" → webhook auto-sends the milestone feedback form to that user's email
Email notification to your PM when a response is submitted — review feedback same day, not next sprint
UTM parameters track which beta cohort, feature flag, and version each response belongs to
Timing matters: feedback collected within 5 minutes of the experience is 10x more specific than feedback collected days later. Webhook triggers ensure perfect timing.
Data-driven launch decision
AI-generated summaries and sentiment scores across all beta testers give you a clear picture: are we ready to launch, or do we need another iteration?
Time-stamped transcripts: click to jump to the exact moment a tester got confused — watch the 10-second clip, not the 5-minute recording
Sentiment trend across milestones: "Day 1 satisfaction is 80% but drops to 40% by Day 7" → onboarding needs work
Tag responses by tester segment: power users vs new users, mobile vs desktop — different segments may have very different experiences
Connect with your existing tools
Automatically route responses to your CRM, project management, and communication tools.
Related Use Cases
User Testing & Bug Reports
Users report bugs with vague descriptions like "it doesn't work." Your team spends hours reproducing issues.
60% faster bug resolutionFeature Request Collection
Feature requests come from everywhere — Slack, email, support tickets. There's no single source of truth.
5x richer context per requestVideo Feedback Analysis
You collect video feedback but have no way to analyze 200 responses without watching every one.
Analyze 200 videos in 20 minutes