Run Faster Beta Feedback Loops with Video
Send video feedback forms at key milestones inside your product. Recording a quick answer is easier than writing one, and AI analyzes every response automatically.
Video Forms28-day trial · No credit card
Sound familiar?
“You launched a beta with 200 users. 15 filled the feedback form. You're making product decisions based on 7.5% of your testers.”
Step by step guide
Run Faster Beta Feedback Loops with Video, step by step
Video FormsCreate milestone-based forms
Build a video form for each beta milestone: first login, first project created, first export. Each form asks about that specific experience, not a generic "how was it?"
Start each form with a PM intro video: "Hey! You just created your first project. I'd love to hear what worked and what confused you. Record a quick video"
Use video-record elements for open-ended feedback + Rating elements for quick quantitative data (satisfaction 1 to 5)
Conditional logic: if satisfaction rating < 3, show follow-up video question "What specifically frustrated you?" to dig deeper on pain points
Enable partial submissions: even if a tester answers 2 of 4 questions and leaves, that feedback is saved and visible
Configure beta-specific analysis
Set up AI Analysis to evaluate feedback against your specific beta goals: not generic sentiment, but structured evaluation of what you actually shipped.
AI Analysis criteria: "Evaluate usability of the new dashboard, identify confusion points in the onboarding flow, assess overall satisfaction with beta features"
Sentiment labels across responses: positive testers → feature is a hit; negative testers → needs more work before launch
Keyword extraction and AI Analysis categories tag feedback by theme: "navigation", "performance", "confusing", so patterns are easy to filter across all responses
Auto-send at the right moment
Use events from your product (directly or through Zapier) to send the right feedback form at the right milestone. The form arrives at the moment of truth, not 2 weeks later via a batch email.
Product event: "user completed first project" → your email tool sends the milestone form link, with the user ID prefilled through URL parameters
Email notification to your PM when a response is submitted. Review feedback same day, not next sprint
Hidden fields and URL parameters record which beta cohort, feature flag, and version each response belongs to
Timing matters: feedback collected minutes after the experience is far more specific than feedback collected days later. Sending the link from a product event keeps the timing right.
Data-driven launch decision
AI-generated summaries and sentiment labels for every beta response give you a clear picture: are we ready to launch, or do we need another iteration?
Read the summary and search the transcript to find where a tester got confused, then watch just that answer
Compare sentiment across milestones: if first-login feedback is positive but first-export feedback turns negative, that step needs work
Tag responses by tester segment: power users vs new users, mobile vs desktop, since different segments may have very different experiences
Ready to run your first beta feedback loops?
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Automatically route responses to your CRM, project management, and communication tools.
Related Use Cases
User Testing & Bug Reports
Users report bugs with vague descriptions like "it doesn't work." Your team spends hours reproducing issues.
Every bug shown on screenFeature Request Collection
Feature requests come from everywhere: Slack, email, support tickets. There's no single source of truth.
Requests shown, not just describedVideo Feedback Analysis
You collect video feedback but have no way to analyze 200 responses without watching every one.
Every answer transcribed and summarized