B2B SaaS
Qualify demo requests before the call
AI-Powered Video Forms
Ask a question.
Get a video answer.
AI analyzes it for you.
Turn any feedback form into a two-way video conversation.
No credit card required. 28-day free trial.
Live formยท answer it like a customer
This is a real RecRam form. Nothing you record here is saved.
Trusted by forward-thinking teams
Text tells you what.
Video tells you why.
Tone, pauses and expression carry meaning that text drops. Here is the same customer, answering the same question, both ways.
Same customerSame question: How was your order?
The answer
โIt was okay.โ
What your team learns
???
Three stars and three words. Nobody on the team knows what went wrong.
The answer
But honestly, it just didn't live up to the hype at all. The shipment took weeks to arrive, and the packaging was a complete disaster.
What your team learns
NegativeShipping took weeksDamaged packagingHigh churn risk
01Video Forms
One form. Every screen.
Ask on video once. It opens as a split screen on desktop, full screen on a phone, and as a video bubble on your own website.
Explore Video FormsHow big is your team?AJust meB2-20 people
- Desktop. The host on the left, the question on the right.
- Phone. Full-screen video, answers under the thumb.
- On your website. A corner video that opens as a side panel, popup or full page.
Hosted by Kevin, Account Executive.
02Builder
Describe it. RecRam builds it.
Write one sentence. AI drafts the steps, the canvas connects every answer to its next question, and you record the host in your browser.
See how the builder worksOne sentence in, a full form out, branching included.
RecordingโWe onboard about forty customers a month, and our kickoff calls eat the whole week.โRecord againConfirm & send
What problem are you trying to solve?Sarah Jenkins ยท 0:10
What problem are you trying to solve?Type your answerSend
03Answering
They answer the way they talk.
Video, voice, text or a screen recording, in any browser. No app, no account, and a practice take before anything is sent.
Try a live formโWhat problem are you trying to solve?โ
- No app, no account
- Practice take first
- Captions on every question
04AI Analysis
AI reads every answer first.
Each video and voice answer is transcribed, summarized and labelled the moment it arrives. Then your own questions and rules take over.
Explore AI AnalysisTranscribed
Every word, in the language they spoke.
Summarized
One line that says what the answer means.
Sentiment and keywords
How they feel, and what they talked about.
Your AI question
Ask anything of every answer. AI answers it.
Your rule
When an answer matches, RecRam acts.
Hannah WeberNew response ยท just nowReply with Video
Which feature were you missing?
Summary
Add tag: integration requestFlag responseTrigger webhook
Customer cancelled due to lack of Salesforce synchronization but is open to returning if it is added.
neutralsalesforceintegrationwinback-potential
Is the customer open to coming back?Yes
Hannahโs real answer from the SaaS churn demo; the AI question and the rule are examples you would write.
05Collaboration
Decide together, on the second.
Comment on the exact moment, tag it, score it with your rubric, clip it and reply. All on the answer itself.
Olivia Brown ยท 0:08The vitamin C serum is amazing. Two weeks in, and my skin looks so much brighter.
Would you record a short review?
Comment on the second
Pause, type, @mention a teammate. The note is pinned to that moment, and a click jumps back to it.
Tag it
Add your own tags, or accept the ones AI suggests. Tags show up in the responses table.
Score as a team
Each reviewer scores on your rubric, out of 5 or 10. RecRam keeps every score and shows the team average.
Clip the best seconds
Trim the moment that matters and put it on a Showcase wall on your website.
Reply face to face
Answer with a video reply in a Room and keep the conversation going.
Alex Morganat 0:04
Great testimonial! Let's get this on the homepage.
Priya Shah
Agreed, she's a great advocate for the brand.
Write a commentโฆ use @ to mention a teammate
06Showcase
Your best answers, on your website.
Pick the video answers worth showing, trim them and publish a branded wall, as a grid or a carousel. One snippet puts it on any page.
Explore Showcase- Pick the answer
- Trim it
- Publish the wall
Layout
In their own words
Short video answers, as they were recorded.
A sample wall: fictional people from RecRamโs demo forms, real recordings. Click a clip to play it with captions.
07Integrations
Works with the tools you already use
Each answer, with its AI summary, goes where your team already works. Native apps, no-code automation or your own code.
See all integrations
Hannah Weber
New video answer
Customer cancelled due to lack of Salesforce synchronization but is open to returning if it is added.
- HubSpotContact created, answer attached
- SlackPosted to #churn-feedback
- Google SheetsRow added
- ZendeskTicket opened
- Also withZapier,Make,n8n,Webhooks & API
One subscription
Five products, one bill
Every plan includes all of them. Start with video forms and add the rest when you need them.
Video Forms
Ask questions by video and collect video, voice, screen or text answers through one link.
Explore Video FormsAI Analysis
Transcripts, summaries, keywords and sentiment on every video and voice answer, plus your own AI questions and rules.
Explore AI AnalysisVideo Magnet
Put a form on any website as a corner video that opens as a side panel, popup or full page, with triggers you control.
Explore Video MagnetRoom
Async one-to-one video threads. Send a link, they record, you reply in the same thread.
Explore RoomReal demo forms
Answer a real video form before you sign up
Each demo has a video host who asks every question out loud, branching included. Open one and click through as a respondent would; nothing you enter is saved.
Real estate
Turn website visitors into qualified buyers
Marketing agency
Pre-qualify consultation requests by business type, goal and budget
Fitness
Book free trial sessions with context
Education
Capture prospective students with program interest, study format and start date, plus a short video about their goals
SaaS
A cancellation interview that branches by reason
E-commerce
Post-purchase rating that routes happy customers to a video testimonial with sharing consent, and unhappy ones to a fix-it flow
Healthcare
Check patients in before the appointment
Or start from 430+ ready-made templates
Browse all templates
User Persona Data Collection: Demographics
Collects demographic and basic professional information to build or refine user personas.
4 questionsPreview
Onboarding Experience Feedback
Gathers feedback on the initial user onboarding process to identify areas for improvement.
3 questionsPreview
Post-Session User Interview Feedback
Collects qualitative feedback from users after a qualitative research interview to gauge their overall session experience.
3 questionsPreview
Usability Test: Core Task Completion
Gathers feedback on user success and difficulty completing a primary product task during a moderated usability test.
3 questionsPreview
Feature Request & Prioritization
Allows users to submit new feature ideas and indicate their importance, aiding product discovery.
4 questionsPreview
Website Navigation & Information Architecture Audit
Assesses user understanding and satisfaction with website navigation and information structure.
3 questionsPreview
Technical Role Scenario-Based Skills Assessment
Evaluates a candidate's practical problem-solving skills, technical approach, and communication abilities for specialized technical roles through video responses.
10 questionsPreview
Candidate Screening: Culture Fit
Assesses a candidate's alignment with company values and culture through behavioral questions and scenario-based responses.
4 questionsPreview
Internal Mobility Program Feedback
Gathers crucial feedback from employees who've applied for internal positions, identifying friction points and improving the company's internal talent pipeline.
10 questionsPreview
Video Interview: First Round
Allows candidates to record video responses to initial screening questions, providing a dynamic assessment of communication and personality.
4 questionsPreview
Skills Assessment: Technical Role
Evaluates specific technical skills of candidates applying for specialized roles, using rating scales and targeted questions.
4 questionsPreview
Interview Feedback: Hiring Manager
Allows hiring managers to provide structured feedback on candidate interviews, covering key competencies and overall fit.
5 questionsPreview
University Course Feedback Survey
Collects detailed student feedback on a specific university course to improve teaching and curriculum.
6 questionsPreview
Student Tutoring Session Feedback
Gathers feedback from students on their tutoring sessions to improve tutor effectiveness and service quality.
6 questionsPreview
Post-Workshop Skill Application & Impact Assessment
Assess how participants apply newly acquired skills in their roles weeks after a professional development workshop, identifying real-world impact and areas for further support.
11 questionsPreview
Post-Workshop Feedback and Action Planning
Collects feedback on a workshop and helps participants plan actionable steps for applying learned skills.
6 questionsPreview
Instructor Performance Review (Student Input)
Collects student perceptions of instructor effectiveness to inform performance evaluations.
6 questionsPreview
New Student Onboarding Questionnaire
Gathers essential information from new students to facilitate a smooth onboarding process and tailor support.
6 questionsPreview
Niche B2B Market Pain Point Discovery
Uncover specific, underserved pain points within a niche B2B market segment to inform targeted product development and highly resonant messaging.
10 questionsPreview
Social Media Ad Performance Survey
Gathers insights from customers on their perception of recent social media ad campaigns.
4 questionsPreview
Email Marketing Content Feedback
Collects feedback on the content and design of recent marketing emails to improve engagement.
5 questionsPreview
Brand Awareness & Perception Study
Measures brand awareness and perception among a target audience segment.
5 questionsPreview
Post-Webinar Campaign Feedback
Collects attendee feedback on a recent webinar to improve future marketing campaigns and content delivery.
5 questionsPreview
New Product Launch Campaign Survey
Assesses the effectiveness of a new product launch campaign and identifies areas for optimization.
5 questionsPreview
New Agent Performance & Coaching Feedback
Collects targeted feedback from customers who interacted with a new support agent, helping to identify coaching opportunities and celebrate strengths.
10 questionsPreview
Formal Complaint Resolution Process Evaluation
Evaluates the transparency, fairness, and effectiveness of the complaint handling process for customers whose formal complaint has been closed.
10 questionsPreview
Self-Service Portal & Knowledge Base Effectiveness
Evaluates the usability, content quality, and search effectiveness of a company's self-service portal after a customer's recent visit.
10 questionsPreview
Post-Escalation Resolution Feedback for Critical Issues
This template gathers in-depth feedback from customers whose critical support tickets required escalation, assessing the effectiveness of higher-tier resolution and identifying areas for process improvement.
10 questionsPreview
Premium Support Tier Experience Audit for Enterprise
Audits the satisfaction and value perceived by enterprise customers leveraging dedicated premium support plans, including agent knowledge and SLA adherence.
10 questionsPreview
Multi-Channel Support Preference & Handoff Experience
Captures customer preferences for support channels and assesses satisfaction with transitions between channels to optimize the omnichannel experience.
10 questionsPreview
Reviews on G2
Rated 4.6 out of 5 on G2
From HR, product and marketing teams who collect their answers on video.
Read all reviews on G2โRecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!โ
Frequently asked questions
Everything you need to know about capturing better feedback with video.
RecRam uses advanced natural language processing (NLP) and computer vision to transcribe, summarize, and extract sentiment from every video response. It automatically tags key themes, flags urgency, and generates actionable insights without you watching hours of footage.
Still have questions? Chat with our team
Ready to transform feedback?
They won't type it.
But they'll show it.
Start collecting real feedback in video. See what your customers actually think and feel.
4.6 on G2Free for 28 days ยท No credit card ยท Cancel anytime
