Medallia Video
RecRamLooking for a Medallia Video alternative?
Medallia Video is built for enterprise CX teams with six-figure contracts. RecRam gives mid-market and growth teams the same video feedback capabilities — at a price that makes sense.
The short version
RecRam vs Medallia VideoChoose Medallia Video
Large enterprises running a formal, organisation-wide CX programme with dedicated staff.
Choose RecRam
You want to start collecting video feedback this week rather than after an implementation project.
Where Medallia Video is stronger
- Enterprise-grade CX programme management across every channel
- Deep role-based governance and closed-loop workflows
- Established practice for large multi-region rollouts
Prices and features change. Check ours and theirs before you decide.
Trusted by forward-thinking teams
Medallia VideoEnterprise contract only. No self-serve plan. Requires a sales call and a custom quote.
RecRam28-day free trial, no credit card. Starter from $29/mo. Pay as you grow.
Medallia VideoAI video analysis available but limited to enterprise tiers. Setup requires professional services.
RecRamAI transcription, sentiment analysis, emotion detection, and theme extraction included on all plans.
Medallia VideoPrimarily used for survey-based video capture. Limited multi-media response types.
RecRamCollect video, voice, screen recording, and text responses. Branching logic included.
Medallia VideoEnterprise onboarding process. Weeks to deploy.
RecRamSelf-serve setup in minutes. First form live in under 5 minutes.
Medallia VideoEnterprise integrations (Salesforce, SAP). No lightweight Zapier/Make workflow support.
RecRamZapier, Make, Webhook, n8n, and REST API. Connect to 5,000+ apps without code.
Medallia VideoCX platform only. No async sales room or testimonial collection.
RecRamRoom + Video Forms + Magnet. Customer feedback, sales outreach, and social proof in one platform.
Feature Comparison
RecRam wins on 8 exclusive features
What the subscription covers
Four products on one bill, from $29/mo
Most teams assemble this stack from separate tools. Every line below is on the Starter plan — not an enterprise tier, not an add-on.
Ask questions, collect video, audio, or text answers through one shared link.
Embed those forms on any site as a popup, chat button, or inline widget.
Async 1:1 video messaging — send a link, they record, you reply in the same thread.
Publish approved responses as a branded testimonial wall anywhere.
AI, on every plan
- Speech-to-text in 50+ languages — Every video and audio response is transcribed automatically.
- Sentiment analysis — Emotion and tone scored on each response, not just the words.
- AI summaries — Automatic summaries and key points across a response set.
- AI rules — Define what to look for — negative sentiment, a score, a category — and what happens when it matches.
Integrations, on every plan
- Zapier — Connect 5,000+ apps and trigger actions on submission.
- Make — Build visual multi-step workflows against any app or API.
- n8n — Fair-code automation you can self-host to keep data in your infrastructure.
- Webhooks & REST API — Real-time events and full programmatic access to forms, responses, and media.
Subscriptions required
4 products and 14 features on the entry plan — AI and integrations included, billed as one.
$26/mo billed annually
If Medallia Video covers everything you need on its own, the extra products here are not worth paying for — that is a real answer, and it is in the verdict above. This section matters when you were about to buy a second tool. See the full plan limits.
What our users say
Verified reviews from real users on G2.
“RecRam completely transformed our video feedback process. Widget integration took minutes.”
“Greatly needed and right on time! Easy to use, smart, and practical tool.”
“RecRam has really helped us sync customer data and analyze them for personalized targeting.”
Powerful capabilities, one platform
Core capabilities that come built-in with RecRam.
Video Recording
One-click HD video recording right from the browser. No app download needed.
Screen Recording
Full screen, tab, or window recording. Show issues in context.
Voice Recording
Audio-only responses supported. No camera pressure for respondents.
AI Analysis
Auto transcription, sentiment analysis, and theme extraction. Included on all plans.
Custom Branding
Logo, color, and domain customization. No RecRam badge visible.
Multi-Language
Forms and widgets work in 30+ languages. Ready for global teams.
Three products, one platform
Room, Video Forms, and Magnet — the unified solution competitors can't match.
Room
1:1 async video messaging. Build personal connections. Recipients reply without an account.
ExploreVideo Forms
Interactive video surveys. Conditional logic, screen recording, and AI analysis built in.
ExploreMagnet
Embeddable video widget for your website. Integrate with a single line of code.
ExploreSeamless Integration With Your Workflow
Connect RecRam with your existing tools. 5-minute integration—no technical expertise required.
Webhooks & API
Receive real-time notifications and full API access to build RecRam directly into your own product.
Zapier
Connect with thousands of apps via Zapier. Trigger actions instantly when a video form is submitted.
Make
Visually build, create and automate workflows connecting RecRam to any app or API.
n8n
Fair-code workflow automation. Trigger complex logic directly and self-host your data securely.
Switch from Medallia Video to RecRam
Enterprise power, startup price
Get Medallia-grade video feedback intelligence without the enterprise contract. RecRam is self-serve, AI-native, and ready in minutes.
No credit card · Live in minutes · GDPR compliant
Compare RecRam with other alternatives
RecRam vs Medallia — FAQ
Common questions from CX and marketing teams.
Still have questions? Chat with our team