
Which plan are you on?
Free planMonthly planAnnual planPricing research
Gather customer insights to refine pricing and understand upgrade barriers for your product.
Use this templateRecRam collects the recordings: users answer by screen, camera or voice from a link.
New video answer · 0:08Hannah WeberneutralAI summaryCustomer cancelled due to lack of Salesforce synchronization but is open to returning if it is added.Trusted by forward-thinking teams


















Video Forms
Dovetail analyses the calls and recordings you bring it. RecRam gets them recorded: people answer by screen, camera or voice from a link, with no account.
How Video Forms workAI Analysis
Each video and voice answer gets a transcript, a one-line summary, 3 to 5 keywords and a sentiment label. Rules can tag, flag or email you.
How AI Analysis works
Anything else we should know?
“A smaller plan for two people. We loved it, we just didn't need ten seats.”
AI summary
Customer left because the minimum seat requirement was too high for their small team.
Room, Video Magnet and Showcase
Reply 1:1 in Room, put the form on your site with Video Magnet and publish the best answers on a Showcase wall.
See every productEach one is a real form with a host on video. Answer it live, then start your account from a copy.

Which plan are you on?
Free planMonthly planAnnual planGather customer insights to refine pricing and understand upgrade barriers for your product.
Use this template
Which cabin were you in?
EconomyPremium economyBusinessGather detailed passenger feedback to understand flight experiences and improve airline services.
Use this template
How often do you plan or manage projects at work?
Every dayA few times a weekRarelyRecord user interactions and gather feedback to evaluate new software usability and design.
Use this template| Feature | Dovetail | |
|---|---|---|
| Participants record from a link (no account) | Not listed | |
| Screen recording by participants | Not listed | |
| On-site feedback widget with triggers | Not listed | |
| Automatic transcription | ||
| AI summaries | ||
| Sentiment analysis | ||
| Research repository & global tags | No | |
| AI clustering across studies | No | Enterprise |
— means not listed on Dovetail’s own site when we checked.
| Feature | RecRam | Dovetail |
|---|---|---|
| Highlight reels | No | |
| Free plan | 28-day trial | |
| AI rules that tag, flag or email | Not listed | |
| Async 1:1 video replies | Not listed | |
| Cheapest paid plan | $29/mo | Custom |
| Zapier integration | ||
| Transcription languages | 110+ | 82 |
RecRam: Collects the recordings instead of waiting for files. Users record their own answers (screen, camera, voice or text) from a link or a widget on your site. No account and no scheduling; each recording can run up to 10 minutes.
Dovetail: Built to analyse calls, recordings, docs and surveys you bring in: file uploads, bulk import, calendar sync for calls, and a Zapier action that creates notes.
RecRam: Responses are organised per form, not across the company. Responses live per form with manual and AI tags, favourites, inbox status, search and CSV export. Good for running studies; not a company-wide knowledge base.
Dovetail: Projects, folders, global tags, metadata fields, templates, semantic search and highlight reels keep research findable across teams and years.
RecRam: Analysis per recording and per response. RecRam's AI works on each recording and each response: a summary, sentiment and keywords, plus an overall analysis of every submission. It doesn't write one summary across a whole study.
Dovetail: AI clustering groups highlights into themes, AI Docs turn projects into reports, and Chat answers questions across your data. Clustering is listed for Enterprise.
RecRam: Sentiment, summary and rules on every recording. Each recording gets a transcript, summary, keywords and sentiment label automatically. Opt-in AI Analysis scores each answer and runs rules that tag, flag or email, on Starter.
Dovetail: AI summaries on Free and Enterprise; AI highlights classify moments with your tags. Agents that watch projects and post to Slack, Teams or email come with Enterprise.
RecRam: 110+ languages, detected automatically. Speech-to-text in 110+ languages with the spoken language detected for you, and transcript translation into 100 languages.
Dovetail: Transcribes 82 languages, with automatic detection for most of them. Translation into 75 languages is Enterprise-only.
RecRam: A recording widget on any page. Video Magnet puts a form on any page as a corner video that opens as a side panel, popup or full page, with time, scroll and exit-intent triggers and page and device targeting.
Dovetail: Channels classify incoming feedback from sources like Zendesk, Intercom and Front. An on-site prompt for collecting feedback isn't listed on its pricing page.
RecRam: Reply on video in a 1:1 thread. Room is async 1:1 video: send a link, they record, you reply in the same thread. Recipients need no account.
Dovetail: Contacts link participants to insights and can sync with Salesforce or HubSpot on Enterprise. Replying to a participant on video isn't listed on its pricing page.
RecRam: $29/mo after a 28-day trial. Starter $29/mo ($26 yearly), Professional $99/mo ($79 yearly), after a 28-day trial with no credit card. No free plan; extra capacity is sold à la carte.
Dovetail: Free: one channel, one project, basic AI chat and summaries. Enterprise: custom pricing with unlimited projects, channels and agents.
RecRam: GDPR-ready, without enterprise admin controls. GDPR and CCPA compliant, with servers in Germany and DPAs on request. If you need SSO, redaction or HIPAA, Dovetail is the safer pick.
Dovetail: SSO, granular access control, redaction across text, audio and video, custom retention, an audit log and a paid HIPAA add-on, on Enterprise.
Dovetail plans and features last verified on October 9, 2026 against dovetail.com/pricing and the Dovetail help docs (Transcribe and translate, Dovetail AI, Integrations, Zapier). "Not listed" means the feature does not appear on Dovetail's pricing page or in the help articles we checked. Dovetail bills in USD; Enterprise pricing is quoted by sales. Competitor pricing changes often, so check the current page before you buy.
RecRam Starter next to Dovetail’s comparable plan, as each site listed it.
$29/mo
$26/mo billed yearly
28-day free trial, no credit card
Dovetail EnterpriseCustom
Priced through sales
As listed on Dovetail’s pricing page, October 2026.
From HR, product and marketing teams who collect their answers on video.
Read all reviews on G2“RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!”

Create a Video Form and turn the questions that need explaining into recorder questions: video, voice, screen or text.
Send the form link, or put it on your site with Video Magnet. People answer in the browser with no account.
Connect Zapier, webhooks, HubSpot, Slack or Google Sheets. Zapier can create notes in Dovetail if you keep it as your repository.
RecRam collects the recordings. Users answer by screen, camera, voice or text from a link or a widget on your site, with no account, and each recording is transcribed, summarised and sentiment-labelled when it arrives. Dovetail analyses calls, recordings and documents you upload or import; a participant-facing recorder isn't described in its docs.
Not as a research repository. Dovetail's global tags, semantic search, highlight reels and AI clustering across projects are things RecRam doesn't do. RecRam replaces the capture step: unmoderated video answers, screen-recorded bug reports and on-site feedback. If all you need is to collect and read recorded feedback, RecRam can be the whole tool.
RecRam Starter is $29/mo ($26 billed yearly) and Professional $99/mo ($79 yearly), after a 28-day free trial with no credit card. Dovetail has a Free plan with one channel and one project; its Enterprise plan is priced through sales. Dovetail pricing checked October 9, 2026.
Yes, through Zapier. Use RecRam's New Form Response or AI Analysis Complete trigger, then Dovetail's Create note action to add the transcript, summary and sentiment to a project. You can also export responses from RecRam as CSV.
RecRam's AI works on each recording: a transcript in 110+ languages, a summary, keywords and a sentiment label, plus opt-in scoring and rules that tag, flag or email you. Dovetail's AI works across your data: summaries, chat, AI highlights, and on Enterprise, AI clustering, translation and agents. It transcribes 82 languages.
Yes. Share a form link; participants record in any browser on their own time, with no download and no account. Each question can be video, voice, screen or text, up to 10 minutes, and participants can re-record before submitting.
Yes. Embed a form with Video Magnet on the pages you're studying, as a corner video that opens as a side panel, popup or full page triggered by time on page, scroll or exit intent. Users record when the problem happens, and AI rules flag the answers with negative sentiment or the categories you care about.
Yes. RecRam is GDPR and CCPA compliant. The app and its database run on servers in Germany, and recordings are encrypted in transit and at rest, and Data Processing Agreements (DPAs) are available on request. You can add a legal consent checkbox question before anyone records, and delete any response on request.
Start collecting real feedback in video. See what your customers actually think and feel.