Which plan are you on?
Free planMonthly planAnnual planPricing research
Gather customer insights to refine pricing and understand upgrade barriers for your product.
Use this templateMaze alternative
Maze alternative for video feedback, from $29/mo
Screen and camera recordings without an Enterprise contract.
4.8 out of 5 on G228-day free trial, no credit card
New video answer · 0:08Hannah WeberneutralAI summaryCustomer cancelled due to lack of Salesforce synchronization but is open to returning if it is added.Trusted by forward-thinking teams
Why switch
What you get when you switch from Maze
Video Forms
Recordings without an Enterprise contract
Maze's screen and video recordings are not on its Free plan, and in the US, UK and EU they need Enterprise. RecRam includes them from $29/mo.
How Video Forms workAI Analysis
Every recording arrives already read
Each video and voice answer gets a transcript, a one-line summary, 3 to 5 keywords and a sentiment label. Rules can tag, flag or email you.
How AI Analysis works
Anything else we should know?
“A smaller plan for two people. We loved it, we just didn't need ten seats.”
AI summary
Customer left because the minimum seat requirement was too high for their small team.
Sentiment: negativeKeywords: pricingseat-minimumsmall-team
Room, Video Magnet and Showcase
Follow up, embed and show off on one plan
Reply 1:1 in Room, put the form on your site with Video Magnet and publish the best answers on a Showcase wall.
See every productTry it now
See all templatesTry the same kind of form in RecRam
Each one is a real form with a host on video. Answer it live, then start your account from a copy.
Which cabin were you in?
EconomyPremium economyBusinessHow was your flight?
Gather detailed passenger feedback to understand flight experiences and improve airline services.
Use this template
How often do you plan or manage projects at work?
Every dayA few times a weekRarelyRemote usability test
Record user interactions and gather feedback to evaluate new software usability and design.
Use this templateSide by side
RecRam vs Maze, feature by feature
| Feature |  RecRam |  Maze |
|---|---|---|
| Free plan | 28-day trial | |
| Cheapest paid plan (US, UK, EU) | $29/mo | Custom |
| Screen & video recordings on entry plan | Not on Free | |
| Studies on entry plan | Unlimited forms | 1 / month |
| Automatic transcripts | 110+ languages | 30+ languages |
| AI sentiment analysis | Enterprise | |
| Prototype, card sort & tree testing | No | |
| Task success, misclick & heatmap metrics | No |
— means not listed on Maze’s own site when we checked.
Show the full comparison
Every other row we checked
| Feature | RecRam | Maze |
|---|---|---|
| Participant panel | No | |
| Seats on entry plan | 1 | 5 |
| AI rules that tag, flag or email | Not listed | |
| Native HubSpot & Zendesk | Not listed | |
| Async 1:1 video follow-up | Not listed | |
| On-site prompt or widget | ||
| Surveys | ||
| Moderated & AI-moderated interviews | No | Enterprise |
Point by point
Pricing
RecRam: A published $29 plan instead of Free or Enterprise. No free plan, but a 28-day trial with no credit card. Starter is $29/mo ($26 billed yearly); Professional $99/mo ($79 yearly). Extra recordings, responses and seats are added à la carte.
Maze: Free: 1 study a month, 5 seats, essential prototype testing and surveys. Starter ($99/mo) isn't sold in the US, UK, Canada or EU. Enterprise is custom-priced.
Recorded answers
RecRam: Screen, camera and voice answers on the entry plan. Choose video, voice, screen or text per question. Participants record up to 10 minutes in the browser, play it back and re-record before submitting, with no account and no app.
Maze: Clips captures audio, video and screen during studies, with highlights, themes and shareable reels. It isn't on the Free plan; for US, UK, Canadian and EU teams it comes with Enterprise.
AI analysis
RecRam: Every recording transcribed, summarised and sentiment-labelled. Speech-to-text in 110+ languages, plus a summary, keywords and a sentiment label on every recording. Opt-in AI Analysis scores each answer and runs rules that tag, flag or email.
Maze: Clips are transcribed automatically in 30+ languages, with a summary. AI survey analysis (themes and sentiment), interview transcription with theme analysis, and Maze AI are listed for Enterprise.
Usability metrics
RecRam: No click tracking, heatmaps or task-success metrics. RecRam doesn't measure clicks or task success. Participants can open your prototype or live site in another tab and screen-record while they talk it through: you get the narrative, not the metrics.
Maze: Prototype testing with success rates, time on task, drop-offs, misclicks, path flows and heatmaps, plus information-architecture testing, on every plan including Free.
Recruiting participants
RecRam: You bring the participants. No participant panel. Share a link, email it to your users, or put it on your site with Video Magnet.
Maze: A panel of millions of participants with demographic targeting: pay-per-use on Free, credits included on Enterprise. Bringing your own participants is free.
Interviews
RecRam: Asynchronous only, with 1:1 video follow-up. No live or AI-moderated interviews. Participants answer recorded questions on their own time, and Room handles async 1:1 video follow-ups. Recipients reply without an account.
Maze: Moderated interview studies with calendar scheduling, and an AI moderator that runs interviews, both listed for Enterprise.
In-product prompts
RecRam: A corner video, with triggers. Video Magnet embeds a form as a corner video that opens as a side panel, popup or full page, triggered by time on page, scroll or exit intent and targeted by page and device. The answer can be a recording.
Maze: In-Product Prompts show popovers on your website or browser-based product via the Maze snippet, targeted by URL pattern or Amplitude cohort.
Integrations
RecRam: Send every response to HubSpot, Zendesk, Slack or Sheets. Native HubSpot, Zendesk, Slack and Google Sheets, plus Zapier, n8n, Make, signed webhooks and a REST API on Starter. Webhooks can wait for AI analysis, so transcripts travel with them.
Maze: Its pricing page mentions Figma, Slack and an MCP server (beta access on Enterprise). Role-based access and SSO are Enterprise features.
Team seats
RecRam: 1 seat on Starter, 3 on Professional. 1 team member on Starter and 3 on Professional. Extra members are $12/mo each.
Maze: Free includes 5 seats; Enterprise has unlimited seats.
Maze plans and features last verified on October 9, 2026 against maze.co/pricing (including its plan data), maze.co/features/clips-video-recordings and maze.co/features/in-product-prompts. Maze's $99/mo Starter plan is listed as unavailable in the US, UK, Canada, the EU and several other countries; where it is sold, it adds Clips recordings. "Not listed" means the feature does not appear on the Maze pages we checked. Prices in USD. Competitor pricing changes often, so check the current page before you buy.
Pricing
What you pay
RecRam Starter next to Maze’s comparable plan, as each site listed it.
RecRam Starter$29/mo
$26/mo billed yearly
- Video Forms, AI Analysis, Video Magnet, Room and Showcase
- 100 video and voice responses a month, up to 10 minutes each
- A transcript, summary, keywords and sentiment on every video and voice answer
- 100 AI credits a month
- 1 user, more as add-ons
- Your logo and colours, no RecRam badge on forms
28-day free trial, no credit card
Maze Starter$99/mo
Not sold in the US, UK, Canada or EU
- Enterprise is custom-priced
- Free: 1 study a month, 5 seats
- Screen and video recordings are not on Free
As listed on Maze’s pricing page, October 2026.
Reviews on G2
Rated 4.6 out of 5 on G2
From HR, product and marketing teams who collect their answers on video.
Read all reviews on G2“RecRam has solved my 'How do I leave a video testimonial?' problem. Rather than giving clients a confusing process, I now share a RecRam link... Easy as 1-2-3!”
Which one fits
Which one is right for you?
Choose Maze if…
- You test prototypes and need task-success numbers
- You need recruited participants from a panel
- You run card sorting or tree testing
- You want a free plan with 5 seats
Choose RecRam if…
- You want users to show and tell you on screen
- You want recordings without an Enterprise contract
- You want every recording transcribed, summarised and labelled for sentiment
- You can bring your own users
Switching
Switch in three steps
- Step 1
Rebuild your study questions
Create a Video Form and turn on screen, video or voice answers where users should show you the problem.
- Step 2
Share the link or embed
Send the link to your users, or show it on your site with a Video Magnet corner video.
- Step 3
Reconnect your tools
Send responses to Slack, HubSpot or Google Sheets, or use Zapier and webhooks.
FAQ
RecRam vs Maze: frequently asked questions
What does RecRam do that Maze doesn't?
RecRam puts screen, camera and voice recordings on a $29/mo self-serve plan, and every recording gets a transcript, summary, keywords and sentiment label automatically. AI rules can tag, flag or email you when a response matches. On Maze's pricing page, recordings aren't on the Free plan, AI themes and sentiment are listed for Enterprise, and response-triggered rules aren't listed.
Can RecRam replace Maze?
For open-ended, unmoderated feedback, yes: think-aloud walkthroughs, bug reports on screen and video answers to research questions. Not for task-based usability metrics, prototype click tracking, card sorting, tree testing or panel recruitment, which Maze does and RecRam doesn't. Teams that need both use Maze for the numbers and RecRam for the recordings.
How much does RecRam cost compared to Maze?
RecRam is $29/mo on Starter ($26 billed yearly) or $99/mo on Professional ($79 yearly), after a 28-day free trial with no credit card. Maze has a Free plan (1 study a month, 5 seats) and Enterprise at custom pricing; its $99/mo Starter plan isn't sold in the US, UK, Canada or the EU. Maze prices checked October 9, 2026.
Does RecRam work for unmoderated usability research?
Yes. Share a form link; participants open it in any browser, record their screen with their voice or camera, and narrate what they're trying to do. There's no account, app or scheduling. Each recording arrives transcribed, summarised and sentiment-labelled, and you can tag, favourite and export responses as CSV.
Can I run think-aloud sessions with RecRam?
Yes. Set a question to screen recording and ask participants to talk through the task. Recordings can run up to 10 minutes per question, and participants can play back and re-record before they submit. The transcript lets you search what they said instead of rewatching every session.
Does RecRam integrate with Figma like Maze?
No. RecRam has no Figma integration and doesn't track clicks on prototypes. You can link a Figma prototype in your form and ask participants to screen-record while they use it, which gives you their reasoning but not success rates or heatmaps.
How many participants does a RecRam Starter plan cover?
It depends on how many recorded questions you ask. Each recording counts as one clip, whatever its length, and Starter includes 100 a month. A study with three recorded questions covers about 33 participants; one recorded question covers 100. Text and choice answers don't use clips. Extra clips are $24/mo per 100.
Is RecRam GDPR compliant for user research participants?
Yes. RecRam is GDPR and CCPA compliant. The app and its database run on servers in Germany, and recordings are encrypted in transit and at rest, and Data Processing Agreements (DPAs) are available on request. You can add a legal consent checkbox question before anyone records, and delete any response on request.
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Start collecting real feedback in video. See what your customers actually think and feel.
4.6 on G2Free for 28 days · No credit card · Cancel anytime