Which cabin were you in?
EconomyPremium economyBusinessHow was your flight?
Gather detailed passenger feedback to understand flight experiences and improve airline services.
See every questionQuick coffee feedback
Gather quick feedback on customer drink satisfaction and ideas for improving your cafe.
Hosted by Mateo · 6 questions
Every question in this template
Mateo asks each of these questions on video, in this order.
- 01
How often do you visit?
Multiple choice
Mateo says: “How often do you stop by for a coffee?”
First time · Once a week or less · A few times a week · Almost every day
- 02
What did you order?
Short answer
Mateo says: “What did you order from us today?”
- 03
How good was your drink?
Star rating
Mateo says: “Honestly, how good was your drink today?”
- 04
One thing you'd change about our shop
Video, voice or text answer
Mateo says: “If you could change one thing about our shop, what would it be?”
- 05
Join our rewards club?
Yes or no
Mateo says: “Want to join our rewards club and get a free drink?”
- 06
Your email for rewards
Short answer
Mateo says: “Awesome. What's your email? Your free drink is on me.”
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