Monthly box check-in

Gather customer feedback and preferences to enhance your monthly subscription box service and improve retention.

Hosted by Rohan · 8 questions

Every question in this template

Rohan asks each of these questions on video, in this order.

  1. 01

    How long have you been subscribed?

    Multiple choice

    Rohan says: “How long have you been getting our boxes?”

    This was my first box · Two to six months · More than six months

  2. 02

    How would you rate this month's box?

    Star rating

    Rohan says: “How would you rate this month's box overall?”

  3. 03

    Your favourite spice or recipe this month

    Short answer

    Rohan says: “Which spice or recipe was your favourite this month?”

  4. 04

    Show us what you cooked

    Video, voice or text answer

    Rohan says: “Show me what you cooked! Record a quick video from your kitchen.”

  5. 05

    What are your plans for next month?

    Multiple choice

    Rohan says: “What are your plans for next month's box?”

    Keep it coming · Skip next month · Thinking of cancelling

  6. 06

    Is your delivery address still the same?

    Yes or no

    Rohan says: “Quick one, is your delivery address still the same?”

  7. 07

    Your new delivery address

    Long answer

    Rohan says: “No problem. Share your new address for the next box.”

  8. 08

    What would make the box worth keeping?

    Long answer

    Rohan says: “Before you go, tell me what would make the box worth keeping.”

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Start collecting real feedback in video. See what your customers actually think and feel.