How to Ask Customers for a Video Testimonial (And Actually Get One)
Send a Video Magnet link: customers record a 60-second testimonial in their browser, no app needed. AI highlights the best quotes. Embed the widget on your landing page with one line of code.
Video testimonials vs text-only reviews in A/B tests
Magnet14-day trial · No credit card
Sound familiar?
“Text testimonials sound generic. Video testimonials feel authentic — but the back-and-forth of filming, editing, and uploading puts customers off before they start.”
Step-by-Step Guide
How does it work?
A detailed guide.
MagnetSend a Video Magnet link at the right moment
The best time to ask for a testimonial is right after a success moment — purchase delivery, project completion, or support resolution. Send the Video Magnet link via email, Slack, or SMS: "Would you share a 60-second video about your experience?"
Automate via Zapier: "When support ticket = Resolved → send Video Magnet testimonial link after 24 hours." The request arrives when the customer is happiest.
Hey! Got a minute to share feedback?
MagnetCustomer records in 60 seconds, no friction
Customer clicks the link, sees 3 short prompt questions ("What problem did we solve? What result did you see?"), and records a video response from their phone or laptop. No download, no login, no editing — just record and submit.
Hey! Got a minute to share feedback?
Embed on your site, AI picks the highlights
Approved testimonials appear in your Video Magnet dashboard. Embed the widget anywhere with one line of code — product pages, checkout, email footer. AI extracts the most impactful quote from each video as text you can use separately.
Connect with your existing tools
Automatically route responses to your CRM, project management, and communication tools.
Related Use Cases
Video Testimonial Collection
You know your customers love you, but getting them to record a testimonial feels like pulling teeth.
89% higher conversion than text reviewsEvent & Webinar Feedback
Post-event surveys get 10% response rates. By the time you analyze results, the next event is already planned.
4x response rates vs text surveysSocial Proof for Landing Pages
Your landing page has text testimonials that look fake. Visitors don't trust them.
34% higher page conversion